4 Star Hotels in Aurelio

Nice facilities although the wait at reception was always a long time for checking in, asking for towels etc

I have no complains re this hotel location was what we expected Metro near by.

1. The room was equipped with very old pillows which I asked to be changed, this was done with slightly newer ones still very out of date. Sheets were thick and rough again seen better days. 2. Room was extremely smelly in fact the whole of floor 3 was it was as if the sewage was being released from somewhere .The room overlooked the tennis courts also a very noise hotel machine area. 3. Ice machines didn't work on floors 2,3, and 4 4.We accidently broke one of the room glasses this was never replaced with a new one 5. We were told we were upgraded, would hate to see the standard room 6. Pool was really lovely but opened at 10.00 am and closed at 7.00 pm WHY? 7. GYM small and very hot hardly any fresh air 8.POSITIVE notes breakfast great and hotel shuttle to airport very useful 9. Also miles outside of Romes major points of interest but very good public bus service stopes outside of hotel and is also next to a brilliant park land area Monteverde which takes an hour to walk through to the fountain d Acqua Paola and to a great area called Trastevere full of brilliant restaurant, bars, churches and the food real Italian and lots of old Roman dishes just perfect. 10. so thank you crown plaza for being so far out of town because we may never had found this area if we had never walked through the park.