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Canopy by Hilton West Palm Beach Downtown

4.0 star property
Upscale hotel, walk to The Square

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Photo gallery for Canopy by Hilton West Palm Beach Downtown

Outdoor pool
Rooftop terrace
Room, 2 Queen Beds, Accessible (Hearing)
2 restaurants, breakfast served
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendly
  • Pool
  • Breakfast available
  • HousekeepingHousekeepingHousekeeping
  • Restaurant
  • BarBarBar

Explore the area

Map
380 Trinity Place, West Palm Beach, FL, 33401
  • Popular LocationThe Square5 min walk
  • Popular LocationPalm Beach County Convention Center8 min walk
  • Popular LocationClematis Street9 min walk
  • AirportWest Palm Beach, FL (PBI-Palm Beach Intl.)8 min drive

Room options

View all photos for Suite, 1 King Bed, Balcony

View from room

Suite, 1 King Bed, Balcony

10/10 Exceptional

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Blackout curtains
Premium bedding
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

10/10 Exceptional

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Shower/bath combination
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.5/10 Exceptional

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

9.3/10 Wonderful

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

8.6/10 Very good

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

10/10 Exceptional

Highlights

Balcony
Air conditioning
Heating
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Bathtub

10/10 Exceptional

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Shower/bath combination
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

10/10 Exceptional

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Shower/bath combination
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Balcony (3-Room)

Suite, Balcony (3-Room) | View from room

Suite, Balcony (3-Room)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Blackout curtains
Premium bedding
  • 92 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Blackout curtains
Premium bedding
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

View from room

Room, 2 Queen Beds, Accessible (Hearing)

10/10 Exceptional

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Shower/bath combination
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hilton West Palm Beach
Pool
Hot tub
Free airport shuttle
Free WiFi
4.4 out of 5, Excellent, (1000)
The price is AU$389
for 1 night
includes taxes & fees
5 June - 6 June
Hilton West Palm Beach

About the area

West Palm Beach

At Canopy by Hilton West Palm Beach Downtown you'll be within just a 10-minute stroll of popular attractions like The Square and Clematis Street. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a gym. .The restaurant, Banter Restaurant, is open for breakfast. Treehouse Lounge & Bar is the hotel's own lobby lounge. 3069 square feet (285 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and free use of bicycles. Each morning cooked-to-order breakfast is served between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Downtown West Palm Beach hotel include Palm Beach County Convention Center and Rapids Water Park.

What's nearby

  • Palm Beach Atlantic University - 4 min walk
  • The Square - 5 min walk
  • Palm Beach County Convention Center - 8 min walk
  • Clematis Street - 9 min walk
  • Norton Museum of Art - 11 min walk

Getting around

  • Brightline West Palm Beach Station - 13 min walk
  • West Palm Beach, FL (PBI-Palm Beach Intl.) - 9 min drive

Restaurants

  • Rosemary Square Kiosk - 6 min walk
  • El Camino West Palm Beach - 6 min walk
  • The Cheesecake Factory - 7 min walk
  • RH Rooftop Restaurant West Palm - 5 min walk
  • Makebs Bagels & Deli - 6 min walk

About this property

Canopy by Hilton West Palm Beach Downtown

Upscale hotel, walk to The Square
Canopy by Hilton West Palm Beach Downtown offers its guests an outdoor pool, a health club, and complimentary bicycles. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3069 square feet (285 square metres) and includes conference space. A rooftop terrace, gift shops/newsstands, and a front desk safe are also featured at the business-friendly Canopy by Hilton West Palm Beach Downtown. Parking is available for a fee.

This 4-star West Palm Beach hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • 3069 sq ft of conference space
  • 285 sq. m of conference space
  • Built in 2020
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Canopy by Hilton West Palm Beach Downtown offers 150 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Banter Restaurant
  • Treehouse Lounge & Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Daily housekeeping

Business services

  • 24-hour business centre
  • 3,069 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Building
  • Built in 2020
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 5 to 40 per person
  • Valet parking fee: USD 38 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton West Palm
Canopy West Palm Beach Downtown
Canopy by Hilton West Palm Beach Downtown Hotel
Canopy by Hilton West Palm Beach Downtown West Palm Beach
Canopy by Hilton West Palm Beach Downtown Hotel West Palm Beach

Frequently asked questions

What is the cancellation policy at Canopy by Hilton West Palm Beach Downtown?

Canopy by Hilton West Palm Beach Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Canopy by Hilton West Palm Beach Downtown?

As of 22 May 2024, prices found for a 1-night stay for 2 adults at Canopy by Hilton West Palm Beach Downtown on 2 June 2024 start from AU$387.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Canopy by Hilton West Palm Beach Downtown?

Yep, Canopy by Hilton West Palm Beach Downtown has secured covered valet parking with in/out privileges for USD 38 per day.

Are there any beaches close to Canopy by Hilton West Palm Beach Downtown?

The closest beach to Canopy by Hilton West Palm Beach Downtown is Lake Worth Beach (10.6 km).

Does Canopy by Hilton West Palm Beach Downtown have a pool?

Yep, and guests recommend it! Canopy by Hilton West Palm Beach Downtown has an outdoor pool.

What luxury perks are available at Canopy by Hilton West Palm Beach Downtown?

Canopy by Hilton West Palm Beach Downtown features a health club, an outdoor pool and 2 restaurants. All guestrooms come with premium bedding and espresso makers.

What makes Canopy by Hilton West Palm Beach Downtown a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Canopy by Hilton West Palm Beach Downtown.

Does Canopy by Hilton West Palm Beach Downtown serve breakfast?

Yep, cooked-to-order breakfast is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Canopy by Hilton West Palm Beach Downtown?

No, Canopy by Hilton West Palm Beach Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Canopy by Hilton West Palm Beach Downtown?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Canopy by Hilton West Palm Beach Downtown?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Canopy by Hilton West Palm Beach Downtown?

Dogs are welcome at Canopy by Hilton West Palm Beach Downtown, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Canopy by Hilton West Palm Beach Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 316 out of 475 reviews" "
Rating 8 - Good. 79 out of 475 reviews" "
Rating 6 - Okay. 34 out of 475 reviews" "
Rating 4 - Poor. 19 out of 475 reviews" "
Rating 2 - Terrible. 27 out of 475 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

RYAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly attentive and friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2024

8/10 Good

Sean

Business traveller, Travelled with group
All the staff were lovely…the pool on the roof was quite pretty and restaurant on ground floor was tasty.One problem, my room was directly across from the elevators and the chimes woke me up each morning before I needed to be awake.
Stayed 2 nights in Feb 2024

10/10 Excellent

kieran

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has a great location. Totally walkable to everythif. A great breakfast and awesome bar on the roof. Seth at the front desk will take care of anything
Stayed 3 nights in Jan 2024

6/10 Okay

robert m., Westport

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Everyday we came back to our room to freshen up before dinner the room was still not cleaned and beds unmade.
Stayed 4 nights in Jan 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jodi, Danvers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2024

6/10 Okay

ASHLEY

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had an odd experience at this hotel. We booked a 2 night stay, and the second day we returned to our hotel room to be locked out, and once let in, all our belongings were gone, all our food and drinks in the fridge emptied. They mistakenly thought we overstated our checkout and took all our things out. Upon getting our things back, including a large tote and wallet, we had a large sun of cash missing. Sadly because it was cash there was nothing we could do to prove it, and the front desk never followed up with us and we did not get reimbursed in any way for our loss. Sadly it would not have happened if they had not mistakenly taken all our things prior to our second night stay. I thought they should have tried to offer something for their mistake which resulted in us getting our cash taken while our stuff was being held and in non secure area.

6/10 Okay

Autumn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I was disappointed in my stay here. The majority of the staff didn't seem to love their job and you could feel that. Gratuity was already included in the bill so service was slow and minimal. I wouldn't stay again or recommend.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ofelia

Stayed 2 nights in Jan 2024