The restaurant, Express Cafe & Restaurant, is open for breakfast, lunch, and dinner. Business amenities include a meeting room and a business center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. There's also self parking, along with the convenience of an airport shuttle.
Within a 15-minute drive of this 3.5-star Heathrow Villages hotel, attractions include Thames River and Twickenham Stadium.
15 Aug. 2023 by Shaun
Dear guest,Thank you for sharing your feedback with us regarding your recent stay at our hotel. We appreciate your comments and are glad to hear that you found the hotel to be clean and conveniently located near the airport.While our proximity to the airport offers convenience for travelers, we understand that the location may have limited your ability to explore beyond the airport and its surroundings. We apologize if this impacted your overall experience.If you have any specific suggestions or comments about how we could enhance your stay in the future, please feel free to share. Your feedback is valuable to us as we continually strive to improve and provide the best possible experience for our guests.We hope you had a comfortable stay and that you consider staying with us again if your travel plans bring you back to the area.Thank you for choosing our hotel.Best regards,
27 Jun. 2023 by Shaun
We're delighted to hear that you found our hotel easy to find and that your check-in process was smooth and hassle-free. Providing a seamless and convenient experience for our guests is always our goal. It's also wonderful to hear that you found our hotel lovely and clean. We strive to maintain a high standard of cleanliness throughout our property to ensure a comfortable and enjoyable stay for our guests.If there's anything else we can assist you with or if you have any specific feedback, please don't hesitate to let us know. We appreciate your kind words and look forward to welcoming you back in the future for another pleasant stay!
13 Jun. 2023 by Shaun
Thank you for your feedback, and we're glad to hear that your overall stay was good. However, we apologize for the confusion regarding the room reservation. We understand that you reserved 2 rooms with 2 beds each, but you were given 2 rooms with 2 beds each instead.We apologize for any inconvenience or miscommunication that may have occurred. Our team strives to fulfill guest requests to the best of our ability, and we apologize for falling short in this instance. We will review our reservation procedures to ensure better accuracy and avoid similar issues in the future.If there is anything else we can do to make it up to you or if you have any further concerns, please do not hesitate to let us know. We appreciate your understanding, and we hope to have the opportunity to welcome you back for an even better experience in the future.
1 Jun. 2023 by Shaun
We're thrilled to hear that you loved the convenient location of our hotel, especially its proximity to the airport. We understand the importance of easy access when traveling, and we're glad that our location made it convenient for you to reach both the hotel and your flight the next morning.Additionally, we're delighted that you enjoyed our included breakfast. We believe that starting the day with a delicious meal sets the tone for a great day ahead, and we're glad that it added to your overall experience.Thank you for taking the time to share your positive feedback with us. We appreciate your kind words and hope to have the pleasure of welcoming you back on your future travels. If there's anything else we can do to enhance your next stay, please let us know. Safe travels!
31 May 2023 by Shaun
Thank you for your wonderful feedback about our hotel. We're delighted to hear that you had a pleasant experience and found our location, comfort, and purpose to be excellent. We strive to provide exceptional service to all our guests,
25 Mar. 2023 by Shaun
Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our property, staff, and location met your expectations.At our hotel, we take pride in providing a clean and comfortable environment for our guests, and we are glad to know that this was reflected in your experience. We also appreciate your kind words about our staff, as we strive to make every guest feel welcome and at home.We are happy to hear that our convenient location near the train services worked well for you and that you were able to explore the area easily. We hope that you had a great time during your stay with us and that you will consider staying with us again in the future.Thank you for choosing our hotel and for your valuable feedback.Best regards,
20 Dec. 2022 by Shaun
I am delighted to read such A positive review of your recent stay at the hotel, I would like to thank you for taking your time to share this. Our team here aim to go above and beyond for every guest and it is most satisfying to see that this was reflected during your stay with us. Your feedback is greatly appreciated, and we hope that your next visit will be as great as the previous one. Regards. Shaun
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a business center and a meeting room. The business-friendly Holiday Inn Express London Heathrow T4, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Hounslow hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Holiday Inn Express London Heathrow T4, an IHG Hotel offers 457 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 49-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests are served free buffet breakfast on weekdays from 5:00 AM to 10:00 AM and on weekends from 5:00 AM to 11:00 AM.
Express Cafe & Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Urban Brasserie - This brasserie serves breakfast and dinner. A children's menu is available. Open daily.
Destination Bar - Onsite brasserie. Guests can enjoy drinks at the bar. Open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.