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Customer Experience Rating
1/ 5

Improve service with up to date information. The booking I made came back with wrong dates. When I tried to change them, your site advised no rooms available on the dates originally requested even though there was one when I first logged in and started the booking. I rang the caravan park and there were rooms available! Certainly not perfect result from you.

Customer Experience Rating
5/ 5

Found it easy to use

Customer Experience Rating
5/ 5

Very easy to book accurate information

Customer Experience Rating
4/ 5

I have not received my invoice can I get it please

Customer Experience Rating
2/ 5

Great booking site but terrible at obtaining your confirmations and itinerary

Customer Experience Rating
1/ 5

The room was dirty, the air con was so old it hardly worked. The carpets were not clean and the bedside tables had dirt ground into them. The room smelled. The curtains were falling off the tracks. The outside verandah hadn’t been swept for God knows how long. A disgusting place. I asked for a different room and was offered an extra blanket….in Forbes where it gets very very cold. The only acceptable thing was the electric blanket although I doubt I would risk turning it on.

Customer Experience Rating
5/ 5

They always have an excellent range of hotels with great deals, even if I have to make a booking very suddenly

Customer Experience Rating
5/ 5

Easy to navigate and make a booking

Customer Experience Rating
5/ 5

Easy to use with a great format. Trustworthy and excellent choices especially in smaller towns.

Customer Experience Rating
5/ 5

Nice motel with refurbished rooms, close to the city and airport. Will return.