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Customer Experience Rating
3/ 5

Site had difficulty processing my payment, spent several minutes with the Help Desk which was very helpful & the transaction was finalised. Quite stressful.

Customer Experience Rating
5/ 5

The booking website is easy to navigate and understand. No problem at all. Also, prices were very competitive. Terms and conditions are clear and easy to understand.

Customer Experience Rating
5/ 5

Very easy for self serve searching & booking via the web site

Customer Experience Rating
3/ 5

I don’t really like booking on line

Customer Experience Rating
5/ 5

Service was quick, efficiently easy and what I wanted, thanks

Customer Experience Rating
1/ 5

Don’t increase the prices when in the middle of booking..

Customer Experience Rating
5/ 5

Easy and every at my hands

Customer Experience Rating
4/ 5

It was good for the location and convenience of not having transport…. Although they might need to update the mattress cos I’ve stayed there 3 times in 6 weeks and every bed I’ve stayed in there has been springy and lumpy

Customer Experience Rating
5/ 5

The room was spacious and kids loved the stay in bunker bed. Even reception allowed us to check in late beyond allowed hours.

Overall stay was comfortable and would like to visit again.

Customer Experience Rating
5/ 5

Great prices, easy process,!