Informative, efficient, good range of choices.
But …….at the payment stage, it wasn’t clear to me that the payment had actually been completed. This could be clearer if a final confirming message came on screen – to say that payment has been successful.
Very frustrating as I cannot add on extra nights to my accomodation n I hve to search for another hotel
March 6, 2018So easy
March 6, 2018I found it very inconvenient that the phone numbers were bogus and did not have valid phone numbers.
The Hotel has confirmed the reservation but my credit card was billed a different amount than the Wotif Invoice and there was no notice from Wotif about this change which made me feel insecure that my reservation was confirmed by the Hotel. This required me to search to contact the Hotel and then feel suspicious that I would be billed a second time by Wotif which I hope will not happen
despite that the amount billed was less than the invoiced amount. IF you are
Very easy
March 6, 2018good
March 6, 2018because it gave me the option to pay online or at the property.
March 6, 2018Quick, efficient and everything confirmed. Good price
March 6, 2018Extremely efficicient. Very fast reply
March 6, 2018Prompt resolution of an issue
March 6, 2018
