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Customer Experience Rating
4/ 5

The booking process was quick and easy to progress. They advertise “no booking or cancellation fees” BUT there is no mention of the 3% credit card fee –
very deceptive

Customer Experience Rating
5/ 5

Recommended the perfect spot for what we needed.

Customer Experience Rating
1/ 5

I was charged $125 for room which the owner sent advice that his charge was $106. That’s over the top and I did send enquiry to Wotif a few days ago but may have been on your no reply site? Tom

Customer Experience Rating
4/ 5

The information provided was very explicit which made my choice quick and easy.

Customer Experience Rating
5/ 5

So easy to use, great search capability, easy to pay

Customer Experience Rating
4/ 5

It’s user friendly and a quick/accurate way to search. The only suggestion would be that you need a search filter for rooms with a balcony

Customer Experience Rating
5/ 5

I booked a holiday last year and Wotif was the site that had the best deals for the two places I booked. I booked a long weekend getaway last week, and again Wotif had the best deals so I chose them of course, to do the booking.

Customer Experience Rating
5/ 5

easy to use

Customer Experience Rating
1/ 5

I booked a return ticket to Melbourne (domestic). Jetstar one way Tigerair the other. When wotifs confirmation email came through only the return leg was booked… I had to go back and book the other leg separately (tickets were on sale, I worried that I would miss the sale price, also worried that the date needed would be sold out), meanwhile hoping that I wasn’t double booking (would I get a second confirmation email with the other leg, I didn’t) since I was using two separate carriers.
It was stressful, plus the booking page wasn’t accepting my travel name (has to be the same as on passport…it was), I eventually managed to book the other leg.
I think that I’ll use a travel agent next time.

Customer Experience Rating
5/ 5

There were no issues