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Customer Experience Rating
3/ 5

Sorry I prefer to make my own decision to provide feedback – you sending emails requesting feedback works against you.

Customer Experience Rating
5/ 5

So easy to use and such a great service that understands bookings often have to be changed or cancelled. Helpful also for accommodation places to not have to take calls to change or cancel bookings. It would be helpful to know how much security deposit a hotel etc requires if vendors can either provide this information to the customer or even better have this information put on their Wotif page. Overall, still 5 stars!

Customer Experience Rating
4/ 5

Very easy to use.

Customer Experience Rating
1/ 5

I got to the hotel at 2:00pm check in time and could not get me in to my room till 3:30pm.
The front desk told me to go to the bar and they will bring the keys when ready I asked if the drinks where on the house and she started laughing and said YE WRITE.
I asked what’s the problem with the room and she replied we have a weeding tonight ok, I was in shock and did not reply and thought to my self that was really disgusting. I revived my keys when up stairs In a rush to get ready for our function went to get a drink out of the mini bar and the fridge was left open and the beverages where all at room temperature. The worst of all I got back the room to go to bed and as I pulled the sheets over there was a big stain on the sheets ?

Customer Experience Rating
4/ 5

Quick easy search, with top prices for flights. Been using wotif for years and this is the first tine booking flight. Brilliant.

Customer Experience Rating
5/ 5

great service at a very good price

Customer Experience Rating
2/ 5

The customer service at reception(possibly the owner) was rude and made it seem like I was an inconvenience coming in at 7.30pm (I only booked the accommodation an hour before hand) I wasn’t acting grumpy or anything but somehow I seemed to be that inconvenience

Customer Experience Rating
5/ 5

He rang jet star direct for me, and got me the answer and result I was looking for thanks

Customer Experience Rating
5/ 5

Good prices,fantastic service,good choice.

Customer Experience Rating
4/ 5

A very happy stay. All good.