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Customer Experience Rating
1/ 5

money gone due to cancellation due to extreme illness, no bend at all to the terms and conditions

Customer Experience Rating
5/ 5

I love the customer service i received when i had to change my booking date!

Customer Experience Rating
5/ 5

Good interface

Customer Experience Rating
5/ 5

Booking in was quick and easy, even for an old man like me. The layout page and instructions were easy to follow.

Customer Experience Rating
1/ 5

It was easy to organise my only concern is that i booked a twin room for 3 adults and when i received the booking confirmation it was a twin room for 2 adults.
Rang Wotif basically called a liar
Wrong Itinerary Number
Incorrect Number of Persons to be Checked in
Rang hotel direct and they were extremely helpful

Customer Experience Rating
5/ 5

Easy to use and quick results and easy booking.

Customer Experience Rating
4/ 5

Website was fast and efficient – will definitely use again.

Customer Experience Rating
5/ 5

The booking was very easy to do have never done it before I would recommend to friends and family

Customer Experience Rating
1/ 5

I was extremely disappointed with wotif, we booked putting our dates in then when it was all done the dates had changed. we were not able to contact the accomodation as they would not answer their phone, when we contacted wotif we were on hole for over 30 mins and still no help, we will never be using wotif again and am extremely angry we are not able to get a refund, we couldn’t even get the opportunity to change the date, so you have our money for nothing.

Customer Experience Rating
5/ 5

Yes