Wotif Reviews

Booking the hotel was quick and easy

I put the dates of arrive on 14/3/2018 and leave the accommodation on 15/3/18. These dates were taken off the heart specialist letter which I had in front of me at the time of booking. As soon as I hit the booking button, it came up that I had booked the 18/3/2018 and the 19/3/2018. I rang the 1800796862 support No. straight away and was connected to somebody in the Philippines who rang, I think the motel and came back to me that I had to pay another $28.41 to change the booking. Needless to say not happy and I will not use Wotif’s service again.

I was led to an option to set up an account but then told my details couldn’t be validated. I had to close my connection and start again ignoring the account option.
There was no information on parking. To find that I had to go to the hotel’s own site. Next time I just might go direct to the hotel and cut out the middleman. I legally changed my name to Carol last year. This was the name used for this booking, for this email address and for the credit card I paid with but you used my old name for this review!!!

The location was great! The apartment was very clean and well presented. I enjoyed my stay. The security of the building was a comfort, however the signage being at the top of the building in the dark of the night when I first arrived, was hard to see. A small note explaining the door swipe and entry processes would assist some visitors.

Easy and quick to use, hotel was great.

user friendly website.

Easy site to use. Great price for our hotel in Mackay.

Quick and easy

Easy to book!

I’m very pleased with the choices provided and the speedy transition – not only from what if but also the vendor.
Keep up the great work