Wotif Reviews

Booking service worked well, very happy with the price

I would use you again as easy to use but would like parking fees to be included. Some hotels parking is free and some charged $25. I need to know this information before making a booking

Fast and efficient. Very easy to follow prompts.

Good and easy to use website

This was the first time in using Wotif for a long time. I had no idea that things had changed so I have been wondering where my email for our booking was. Now that I know of the changes, I have been able to email a copy of the itinerary to myself. Maybe a little notice to customers that the feature has changed would have helped and saved some anxious times. It is good to not have it sent automatically, however, I am sure your system can tell when the last time someone had used the service was so you could do a pop up screen to say what the changes are. It’s all about customer service and not assuming they know everything. If this was my first time using it, I wouldn’t use it again as I would have thought it didn’t work.

Easy to use site and great prices

The site was very comprehensive and easy to use. Yes, I would recommend this service. Thank you.

I booked a room via wotif for 30 th March 2018, after get confirmation from wotif next day I got an email from property that they canceled my booking. I contacted to wotif and they confirmed about cancellation my confirmed booking. The reason was wrong price shown on wotif website means less price than the actual. So I called wotif after more then 40 minuets duration call the wotif staff adjust my room in new property in same price. Which was satisfactory but mentally sicknesses for me during this period.

Quick and easy to book

It was really quick and easy to use. I did it in less then 5 mins which took alot of stress out of things.