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Customer Experience Rating
5/ 5

I have never booked a hotel room on the internet before. I am not computer literate, but found this site very easy to use. It won.t be the last time i do this. Now I have to wait to see if Hotel is as expected.

Customer Experience Rating
4/ 5

thats what I feel the rating is

Customer Experience Rating
4/ 5

I did all online so no contact with human staff.

Customer Experience Rating
1/ 5

A mistake was made by me in booking the room. I arrived on the 15th with the booking for the 16th
The hotel did not mind and put me into an available room and cancelled my booking for the next day saying uncategorically that they would make no charge for my honest mistake.
My wife immediately advised Wotif and was told that the hotel would charge for the booked room on the following day even though the hotel had told me the opposite.
The cancellation of the room was not considered a problem by the hotel.
My wife and I are Senior citizens and cannot afford to pay twice the price for the night.
Please see if you can resolve this matters fairly
Regards Ernest Comerord.

Customer Experience Rating
3/ 5

I recently booked 2 nights accomodation for $200 per night and then noticed the actual place Avalon Noosa Cottages had them at $150 per night ?

Customer Experience Rating
2/ 5

Price was not cheaper than what I can find elsewhere and of course you immediately start sending me marketing crap.

Customer Experience Rating
5/ 5

Quick easy booking system

Customer Experience Rating
4/ 5

Good service but would prefer not to have the entire cost of the accommodation taken out of account well prior to the planned dates even though held by Wotif. Others let you pay balance at hotel.

Customer Experience Rating
1/ 5

Very tiny room Vs picture of large room shown after booking. Not much room to place luggage. Noisy thin walls. Stained toilet seat, sheets and mouldy shower. No value for money, made to believe getting good deal but actually not a good deal. Breakfast very basic.

Customer Experience Rating
4/ 5

Friendly service. Room was adequate and comfortable and clean.