Wotif Reviews

smooth and pain free

I had an issue with selecting the dates on the web site. It selected the week under the week I was after. I do not know if this was due to it not actually selecting the dates I clicked on or the fact that it defaulted to a future date – instead of the current date and I just went forward from there.

When I rang up to fix it up, I could not get the same room – even though the website told me the same room was still available on my dates. I ended up booking a much more expensive room. The lady on the phone was very nice and helpful.

I accessed through trivago and very happy

Wotif needs to check hotels to see if bookings are a available. I booked 2 twin bed lagoon rooms at Grand Barong in kuta. Grand barong informed me they dont have Twin bed lagoon access rooms after I was charged. Now to get another bed put into each room it has cost me an extra $200 Aus. Not very. Wont be using Wotif.com ever a again.

I need to cancel this accommodation, but there’s no obvious way to do this. Please tell me what to do.

Great pricing, great variety and efficient communication

Booking was very easy with many options

Easy to follow and courteous

Easy to navigate

I use the app for both personal and business. I like it very much. The only problem I have is getting access to a tax invoice when using for business. Would it be possible to provide a tax invoice for all transactions. This is needed for tax and claiming purposes