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Customer Experience Rating
1/ 5

Browns Plains hotel was booked & paid for Last Sunday 15 April..I was told the wrong date was in their records & was required to pay again $110(twice)I believe this was wotifs error & I was NOT pleased..the hotel advises that this very same problem occurs very frequently every week,AT GREAT INCONVENIENCE.You also failed to send a confirmation email & text…can you please advise how you can credit my $110 back to my acct…email ruralserv@bigpond.com… ..Thankyou ..my tax inv $110 isBPH-F11095/A
wotif itinerary#7344968509224

Customer Experience Rating
5/ 5

Very helpful when I mistakenly made a booking for the day I was booking, not in October when I’m travelling. They were very prompt, polite and helpful

Customer Experience Rating
5/ 5

Fast service

Customer Experience Rating
5/ 5

Quick, easy, great deal. No hassle’s navigating between offers, and worked seamlessly.

Customer Experience Rating
4/ 5

Excellent cut price dials

Customer Experience Rating
3/ 5

We booked a double room, but when we got to the hotel there was only one bed – which was embarassing and difficult because I was travelling with my daughter

Customer Experience Rating
4/ 5

fantastic

Customer Experience Rating
5/ 5

The booking went without a hitch. Very easy

Customer Experience Rating
5/ 5

Very easy to make a booking through wotif

Customer Experience Rating
5/ 5

Excellent, very easy to follow for an older person.. very impressed ?