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Customer Experience Rating
1/ 5

Unresponsive to problems

Customer Experience Rating
5/ 5

Easy to book but not so good for the Inn keeper takes way to long for them to receive the details.

Customer Experience Rating
3/ 5

The room was advertised as a king bed or twin. I wanted a twin but there was no indication that this is what I am going to get. My experience in the past is that online bookings only get the rooms that are left over after their corporate customers. Peter

Customer Experience Rating
1/ 5

I was very unhappy as for the second time the date has changed!! Leaving me with payment for the same room twice and also a week after the dates I put into the calendar. I check the date. I couldn’t change the booking at the Motel as they said I had booked on line so I will be ringing motels directly in future.

Customer Experience Rating
5/ 5

very good and fast response. good past experiences friendly service and attention to detail

Customer Experience Rating
5/ 5

Instant solution to a complex situation.

Customer Experience Rating
5/ 5

The consultant I spoke with was friendly and resolved my request quickly with no issues.

Customer Experience Rating
5/ 5

I was very happy with my experience with Wotif. I loved the mates rates. It was easy to book through Wotif & I can’t wait to go to The Star Grand on the Gold Coast. I have booked with Wotif before but this is the first time I have taken advantage of their fabulous money saving Mates Rates. Thank You Wotif.

Customer Experience Rating
4/ 5

Clean and tidy room. Continental breakfast. Good staff.

Customer Experience Rating
5/ 5

you helped me with what I needed efficiently..thank you