Wotif Reviews

Wotif was great to deal with however, the room that I booked at Dolphin Heads Resort in Mackay was not nice, it was old and outdated, beds were uncomfortable and old, mouldy patio where it has not been cleaned for I don’t know how long, possum poo over the patio table and chairs. Bins overflowing with rubbish nearby and smelt. Paid $112 for a garden room and was put facing the car park where as my friends got a ocean view room through AIRBNB for half the price @ $60 and their room was clean, beds were new and comfortable, patio very clean, no smelly bins nearby. I should have gone through AIRBNB.

Cheapest website for hotel I wanted to stay in

Easy

I’m an Australian living in Texas. I’m visiting Australia soon. I had already checked the website of the motel that I wanted to stay at on the Gold Coast, but they had no suitable rooms for 4 people. I went to Wotif as I used to do more than a decade ago when I traveled a lot for business in Australia. They astonishingly had the room that I wanted, at the motel that I wanted. I booked it immediately. Great service, used to often save me some dollars when I was in business there in Oz.

The booking process was very easy, just would have been nice if I could check out a pic of the room I’d booked first but that’s not Wotifs fault, I’d say the hotel itself didn’t enable that

Wotif’s website is easy to navigate and seems to have been designed from a customer’s perspective.

Quick & excellent service. Thank you.

Good website easy to use

As my first ever booking experience I found it much easier than I feared. Considering it is school holidays I managed to book a hotel /motel just where I wanted it and at the lowest price.

I was very happy with the service I received. My issue ( due to my own mistake) was dealt with on the call in a professional manner. The phone operator kept me well informed and set reasonable expectations. Job well done