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Customer Experience Rating
5/ 5

Excellent

Customer Experience Rating
4/ 5

It was pretty easy and quick to book.

Customer Experience Rating
5/ 5

Super fast help, very easy to talk to, loved the accommodation

Customer Experience Rating
2/ 5

wotif unable to process my airline booking, even though i persisted and tried several times.
so I cancelled the booking and had instant suscess with webjet

Customer Experience Rating
1/ 5

lousey – made booking sunday 22nd april 18 -Cascades motel Dubbo
one night monday 23rd april 18 – arriving at Cascades Motel approx 3.45 pm
Monday 23rd April 18 i was informed that no record of a booking had been received by the motel – ihanded copy of receipt of BOOKING AND WAS INFORMED that Management of CASCADES would folow up with Wotif .

Customer Experience Rating
5/ 5

Easy to use and everything worked out just fine.

Customer Experience Rating
1/ 5

literally showed the most expensive room for advertising purposes. I got the tiny studio with no wifi, a like 15 inch tv. absolutely not as advertised, thought I was getting much better. no im not retarded, I know how to research and what im getting into. pathetic

Customer Experience Rating
1/ 5

Never received confirmation of our booking was told unsuccessful try again
The apartment place was showing fully booked so we booked another place.
Then unbeknown to us 5 hrs later received an email from apartment with money taken from my credit card still no correspondence from Wotif
Have phoned Wotif they have eventually found the booking & hang up on after waiting even though they said will ring back- still waiting !
This is very frustrating as we would very much like to solve the problem.

Customer Experience Rating
5/ 5

Easy to book, easy form and no hidden costs to confuse me.

Customer Experience Rating
5/ 5

Good deal on hotel prices!! Accurate and timely information on hotels booked. Every information given on my booking was accurate. No suprises when i got there.