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Customer Experience Rating
3/ 5

Every time I use Wotif it has a habit of freezig up

Customer Experience Rating
4/ 5

I am happy with the customer service I received when called Wotif support.
I was told all rules first but then resolved the issue since I was insistent with my problem.

Customer Experience Rating
5/ 5

I would highly recommend Wotif as a one stop shop for booking of accommodation. Very easy to navigate site. Time saver as well as sanity saver.

Customer Experience Rating
5/ 5

Website easy to use. No frustrations, booking & payment went smoothly

Customer Experience Rating
4/ 5

Good service but I dont like how it provides it search results of accommodation as it doesn’t provide enough information to enable an immediate selection to be made. It appears that the capacity to include particular features when undertaking a search has been lost.

Customer Experience Rating
4/ 5

Most things well, however I cannot understand the $0 deduction from a credit account and how Wotif deals with a $0 payment that is declined, happened recently due to my barring international credit card payments, it raises uncertainty over a booking.

Customer Experience Rating
5/ 5

Quick and easy@

Customer Experience Rating
3/ 5

The service is great but the description and information regarding the property that I booked was all wrong and incorrect.

Customer Experience Rating
4/ 5

Easy & prompt bookings

Customer Experience Rating
5/ 5

The process was quick and easy.