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Customer Experience Rating
1/ 5

Booked a hotel which offered a free breakfast but on confirmation it disappeared.This caused tension between hotel reception and i looked like a lair.

Customer Experience Rating
5/ 5

Good service

Customer Experience Rating
5/ 5

Very easy to arrange

Customer Experience Rating
2/ 5

A staff member booked accommodation in two hotels for a recent business trip through Wotif, at one night in each. We were charged more than the quoted rates for both ($20 and $30 extra each). Additionally with end of financial year we are unable to get the invoices we require for our tax record. The individual hotels did provide them, but only for their component of the booking.

Customer Experience Rating
4/ 5

Able to find an excellent venue at short notice and at a very good rate.

Customer Experience Rating
4/ 5

Always easy to operate and book through Wotif.

Customer Experience Rating
1/ 5

I booked 1 night at Palm Cove for the 11/7/2018 for $120.00 , you sent me comfirmation for the 20/6/18 that the room was booked for that day, I rang your number at Wotif to have it corrected I spoke to one of your reps who could hardly understand English to have it changed to the correct date, I then recieved a phone call while I was at work from the proprietor on the 20/6/18 inquiring what time was I arriving that night, I was gob smacked & 3000 klms away, I told him the dates were wrong & I will be there on the11/7/18, he said it will cost you another $40.00 for that night, total cost $160.00 for the night. You brain dead mother fuckers cost me another $40.00 because you can’t get your shit together I will never in a million years recommend you dip shits to anyone, period.This is what happens when you employ people who don’t understand plain fucking English.

Customer Experience Rating
5/ 5

Always easy to navigate and find best priced accom etc for our needs. Very useful app.

Customer Experience Rating
4/ 5

Easy and quick to use

Customer Experience Rating
1/ 5

I booked a hotel with you last week, and on the same day I found a cheaper price on another website. I filled the price match form but no one ever got back to me. This was with regards to the itinerary #7364541172998