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Customer Experience Rating
5/ 5

The process was quick and easy and the information on the various options was excellent

Customer Experience Rating
4/ 5

System booked me in with minimum of fuss and motel contacted me to verify the booking. So the system obviously worked.

Customer Experience Rating
3/ 5

wasn’t sure about what accommodation was being offered in the location we were after

Customer Experience Rating
5/ 5

We always book with Wotif, because the service has always been easy to access and is always hassle free.

Knowing this why would we use any other agency?

Customer Experience Rating
5/ 5

Courteous and very efficient

Customer Experience Rating
5/ 5

Booked a room for 2 nights in Sydney! all happened very easily!
Immediate emails confirming my booking Great service

Customer Experience Rating
4/ 5

The service provided a good coverage of a range of Hotels etc.

Customer Experience Rating
4/ 5

hotel booked ok. plane booked how do i get the tickets

Customer Experience Rating
2/ 5

Once I picked and paid for a return flight, I soon discovered only one way was paid for …therefore I lost half of my trip.
However once I rang in a spoke to somebody, they explained the situation and mention it was a glitch in the system and they booked another flight for me and it was all resolved. But for a few minutes I was in a bit of a panic, thinking I had no return flight and my credit card was billed

Customer Experience Rating
4/ 5

Service was great but no confirmation email was received for either of my bookings i made that day