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Customer Experience Rating
4/ 5

Easy to use and find accommodation.

Customer Experience Rating
3/ 5

I had a very incompetent lady tell me my booking was cancelled and it took 6 hours of phone calls to finally be told it was NEVER cancelled despite email confirmation. The lady who resolved my issue was however absolutely fantastic!

Customer Experience Rating
5/ 5

Every time we have rung to change or cancel a booking that we have made online the Wotif team have been very helpful, friendly and efficient – even when I have booked things that cannot be cancelled and have needed to the team has gone above and beyond to help me and always managed to accommodate my needs. I use Wotif every time I need accommodation for travelling to meetings etc

Customer Experience Rating
5/ 5

Booking was quick & easy & fuss free

Customer Experience Rating
1/ 5

Twice I’ve used your service and you’ve never emailed me my receipt
Please email a receipt for my booking this week please

Customer Experience Rating
5/ 5

Love it! Super easy, fast and efficient. Was exactly what I was looking for.

Cheers
Rhian

Customer Experience Rating
5/ 5

Wotif is our go-to service for accommodation, best prices and places.

Customer Experience Rating
5/ 5

Louise & Marko were excellent hosts and we would highly recommend staying. Both were willing to assist us with local knowledge to enhance our experience around the local area. We were lucky to have 3 nights – good place to recharge.

Customer Experience Rating
1/ 5

Due to a postponement of a medical matter, I needed to cancel/postpone this booking with Bega Downs Motor Inn for 30/8/18 and 31/8/18.
Advised to go online to cancel only to find that the WotIf, Expedia and all the other online services had a policy of NON REFUNDABLE, The expiry date to cancel was 28/8/18 at 2pm. I presented at the Inn to make changes in due time, but the delay was getting home to attend to it.
I am not able to accept a paid deposit of $237 should not be refundable, a nominal charge would be OK.
I would suggest that you in TRUMPLAND are siphoning funds all over the globe under the pretense of a service.
Actually, I would call it extortion and theft on a global stage.

Customer Experience Rating
4/ 5

I am SURE that this service is selecting the worst rooms for me! I got to my lovely hotel to find much nicer rooms which I could have selected.