Liane Dawson
Absolutely lovely owner/manager fantastic customer service. Clean and tidy property and nice comfy bed, across from lake and great food at the RSL next door.
June 23, 2023Absolutely lovely owner/manager fantastic customer service. Clean and tidy property and nice comfy bed, across from lake and great food at the RSL next door.
June 23, 2023WOTIF ALWAYS FULFILLS MY NEEDS AT A COMPETIVE PRICE
June 23, 2023Not a huge fan of on line bookings but Wotif was pretty easy.
June 23, 2023Everything
June 22, 2023MADE IT EASY
June 22, 2023I BOOKED A PLACE TO STAY, PAYED THE DEPOSIT. PRINTED OF THE RECEIPT.
THEN RECEIVED A EMAIL STATING BOOKING CANCELLED ALREADY BOOKED ): .NOW I HAVE TO WAIT FOR REFUND AS WELL AS DISAPOINTING FAMILY .
They were quite understanding about our late arrival, having been delayed by driving conditions; that is the only good thing I can say.
It was very cold that night – temps below 5 degrees. After a long cold drive, through foggy conditions, we were looking forward to a warm room, so when we first entered and noted the dated decor, and glue marks still on the wall where the old beds HAD been, we just dismissed our concern and turned on the heater……and waited……and waited…..when the heater finally started to actually blow some air, (more that 10 minutes later) it barely differed from the ambient air, despite us turning the temp up on the control. So we thought, we’ll just go straight to bed where it will be warm; ONE threadbare, cotton blanket on one of the beds, and ONE grubby old blanket on the other, both topped with a white sheet. The sheet on one of the beds had something brown smudged on it. I looked in the wardrobe for spare bedding, and found only a pillow. Wrinkled and with fresh smudges of mascara on it.
The television didn’t work. Again, I can deal with old, and with cracked tiles, broken skirting boards, with a bit of decay at the ends, but DIRTY and non functional – we would probably have been better off sleeping in swags.
VERY POOR.
Reasonably user friendly app
June 21, 2023It was easy to compare a few places and price.
Booked the Travelodge in Docklands, have stayed there before was nice and easy.
Dirty hotel room, bedsheets hadn’t been properly cleaned
June 21, 2023