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Customer Experience Rating
5/ 5

Extremely easy to book and pay for accomodation on Wotif
Great hotel prices, always!

Customer Experience Rating
3/ 5

I was offered a discount code but then couldn’t find the place to enter it, and didn’t realise there was no next screen – clicking next made the payment so I never did get to enter the code.

I called customer service and they were helpful and looked into it, but couldn’t apply the code without me doing a cancel and rebook, so I didn’t.

Customer Experience Rating
5/ 5

Attentive staff

Customer Experience Rating
4/ 5

booking process simple and painless… as it should be!

Customer Experience Rating
3/ 5

Ok I guess. I have message the hotel but no response. The information on the site after I booked concerns me. I guess I don’t hear from the hotel by the free cancellation date, I’ll cancel and look elsewhere

Customer Experience Rating
5/ 5

Easy to book and very straight forward

Customer Experience Rating
1/ 5

Required a passport at checkin and did not state when booking. Don’t own a passport, refused drivers license as ID. First night fee still charged. Very disappointed

Customer Experience Rating
5/ 5

Have been with wotif for many years, have only looked at other booking sites, and simply no need for me to change, wotif is easy to use and I trust the site.

Customer Experience Rating
3/ 5

The service was ok I did book a queen bed and got two single beds, I’m lucky the hotel had more rooms so I could change to a queen otherwise I would have been very disappointed

Customer Experience Rating
5/ 5

Easy to use