Wotif Reviews

Hello, I recently had a trouble with an accidental booking and I tried to access your help and no one responded. I have now incurred $70 that I should not have been charged. I am very disappointed with your service.

Misleading

I was very disappointed that after bringing up Hotel bookings for North Lakes QLD not knowing the area and making the booking only to find out it was in the Brisbane CBD where the Ibis Hotel was. The next day when I received the receipt that is when I found out where the Ibis Hotel was. I quickly got on to Wotif to try and cancel the booking only to be told the booking was a non cancellation booking. I did see that when I booked but as my booking was for December that surely they would have been able to rebook within the time to somebody else.

The ease of browsing, choosing, and booking the accomodations that you wanted. Even a bonus when you can filter and sort according to location from a specific landmark.

Fantastic service, lovely and quite! Clean room and lovely hospitality. Highly recommend and will be staying again.

Great and user friendly website

Not happy had to cancel my reservation and was told by hotel that they will keep 50% of money for reservation but I received email to say I would be refunded

It was a different room allocated after booking- because world incorrectly displayed the room type

Very helpful when I double booked.

Terrible. Price higher than direct with hotel. Never use Wotif again.