Filter by Rating
  • Filter by Rating
  • 1 Star
  • 2 Stars
  • 3 Stars
  • 4 Stars
  • 5 Stars
Customer Experience Rating
3/ 5

I originally looked at where I wanted to stay automatically through Wotif, and booked the hotel thinking it would be cheaper. I later found that it is exactly the same price as if I booked directly with the hotel. Further, Wotif doesn’t give an option to ask for late check-out (that I could see), so I had to contact the hotel directly to arrange.

Customer Experience Rating
5/ 5

All went smoothly and erriciently. Would recommend to others

Customer Experience Rating
5/ 5

I find the website very easy to use and the information easy to understand.

Customer Experience Rating
4/ 5

Good easy to deal with

Customer Experience Rating
5/ 5

A quick and smooth way to book accommodation. We always use Wotif.

Customer Experience Rating
5/ 5

The staff member I spoke with was very helpful and professional and resolved the issues quickly.

Customer Experience Rating
4/ 5

Good service and booking platform. Would like to see ‘book now pay later’ options increase and also for those who advertise ‘book now pay later’ to not require any upfront payment (some require deposit of min. first nights stay).

Customer Experience Rating
2/ 5

I booked seven nights at a Fiji resort next year and opted to pay a one-night deposit and the balance on arrival. It is now two days later and the deposit has not yet been deducted from my credit card. This suggests that Wotif may have passed my details on to the resort rather than charging me directly and it makes me nervous due to the additional risk of credit card fraud. I’ve used Wotif for many years but may stop doing so if they don’t charge me directly.

Customer Experience Rating
5/ 5

Very easy to navigate through listings.

Customer Experience Rating
5/ 5

Easy to navigate. Great prices.