Wotif Reviews

The CSR kept telling me in a parrot fashion, I have to look for Pay Now, or pay later option, no specific details of where/in which stage of the payment process this option is available, even though I did ask her if she has gone through and done what she is instructing me and she assured me she has??? Then why did she tell me she asks one of her colleagues and then after the fact called me and still maintained her position she knows what she is talking about. I even asked if she can send me a snapshot or some processes via email.

If you DON’T KNOW what you are talking about; don’t be so condescending!! I tried to ascertain that I want to re-book the same hotels though without being charged for it straight away!! How hard is it for someone to understand the actual problem, rather she gave me name of a hostel (which I am not interested in) to go through the process and see how it says “pay later”.

So now I am not sure where this magic “pay now” vs “pay later” option is..perhaps listen to the call b4 thinking your CSR knows what they are saying???

Easy to use and to book. App makes the service very accessible although it’s a little bit clunky.

I’ve always used Wotif and it’s been great, I recently went into some other booking sites but way too annoying and complicated. Wotif is easy and efficient

I had a bad experience of my booking, they can’ helf tofux my cancellation request, i was lost my big money!

The Itinerary was incorrect and showed pricing breakdown in $ instead of Baht but with Baht pricing
I asked for a corrected itinerary but the representative did not do this
As a result I canceled it and went to Booking.com

Painless process. Easy to secure the booking and was offered an 8% discount ($30) which helped.

We booked a room for 2 adults and 2 children and the children weren’t allocated for and now we’ve wasted the accomodation as we can’t fit in.
Will not be using wotif ever again

Easy to book and very competitive prices

I have booked flights and accommodation with Wotif a few times now. I’ve found them to be really efficient and helpful.
An easy website to use and competitive prices.

Easy, and great prices.