Wotif Reviews

Very rude service staff. Told them we booked largely in part to use the hottub. Turned up at 5pm and they said it was closed until the morning. The sauna was unavailable at any time. Despite the website saying nothing about it. The booking was for a king size bed and we ended up sleeping on 2 single beds next to each other so there was a very uncomfortable strip right down the centre of the bed. When I spoke to the staff about my concerns, they offered no apology compensation or anything complimentary. They actually left me waiting in the lobby for over 15min so they could go find something “in the fine print” as they put it about the hottub closing times. They truly never came back with any information

Unable to login. Request a new password but it never arrives. Have checked junk but still nothing.

It is easy and quick.

It was good

Zero customer service except for virtual chat. Prices not competitive so make sure to do your research. Would be good if there’s a 24 hour grace period for change of mind.

Easy to use and navigate followed by prompt confirmation.

wotif has some of the cheapest prices . Great service !!

Great accommodation choice and best price around.

No one gets back to me regarding my current booking. A supervisor was apparently going to call which never eventuated. I’m still in the same predicament with no help from this 3rd party site. Shocking service

The front desk service was great and while the unit was well appointed it needed the carpet and soft furniture cleaned.