Wotif Reviews

Once I picked and paid for a return flight, I soon discovered only one way was paid for …therefore I lost half of my trip.
However once I rang in a spoke to somebody, they explained the situation and mention it was a glitch in the system and they booked another flight for me and it was all resolved. But for a few minutes I was in a bit of a panic, thinking I had no return flight and my credit card was billed

I sent an email to Votif asking about a tax invoice for the booking, but have never received a reply.

All good that I can see that the Money for this booking has been taken out of my account! But have not received any confirmation via email or message that this booking for 28 September is confirmed?

I wanted to book flight and and hotel together, however i was unable to do this

Room is clean, a little outdated in terms of decor and facilities. I would not reccommend it for long term stays.

You advertised 12% off and I didnt receive it, so ive cancelled the accomodation

The room was overpriced to use the full length mirrror we had to stand in the cupboard ridiculous

I never received an email confirming my booking, despite entering my email address when I booked. Neither did the app record my booking in ‘Trips’ as it normally does. I had to call the hotel to confirm they had my booking.

Booked accomodation for the 15/9/18. To be paid directly to the hotel.
No email confirmation was sent.
Went into my booked trips and tried to e mail it twice which did not come through.
I was logged in correctly to my account at the time with correct email details.
Have booked trips before with no problems!

I made a booking and selected the incorrect date. When I wanted to change the booking I couldn’t do that on line, so I called. I spoke to an operator who did his best to help. But the booking couldn’t be changed without contacting the hotel, and the proprietor didn’t answer the call he placed. He tried twice. And I admit to losing patience. He told me that he had logged a call back, but nearly 24 hours later I’ve not heard from Wotif, except for this feedback request. This is disappointing. My own conversation with the hotel proprietor via the Wotif conversation icon, has shown that the hotel is happy to change the booking. All in all this has been a very disappointing experience and one that is still not resolved.