Wotif Reviews

The room itself was as expected and value for money: small but containing tea and coffee making facilities, TV, comfortable bed and spare blanket. However there was no hot water in the hand basin – it wasn’t working and there was no hot water in the shower either – not good after a long drive and before catching a plane early the next day.

The Wotif website showed 4 rooms still available at the hotel so I booked one of them online, payment was processed and the booking confirmed. Unfortunately I received a call from the hotel within the hour to say that they actually didn’t have any rooms available and that Expedia would be in contact to refund me the money. Unbelievably, I received a phone call from Expedia at 4am on the day I would have been checking out of the hotel anyway, asking if I would like assistance with booking another hotel for that night. Not only was I woken at a ridiculous hour (the person on the phone was totally oblivious to the fact it was 4am) but her offer of assistance came the day AFTER my requested booking date. Couldn’t get back to sleep after that either!

You did email me any details of my hotel
I had to phone a number of hotels to find the one I was staying with

Later that day, on a different website, I saw the same room promoted by Wotif at a cheaper rate.

confussion over itinerary numbers. I have 2 bookings i hope?
need to confirm please. call me 0418649320

I don’t believe that so many people are looking at their same hotel

I just want to sort but price, location from my conference and bed size. Even if that functionality exists your UI didn’t let me intuitively find it.

Also stop sending me so many emails, it makes you seem very needy

was goodness

Which hotel is this review for? Wotif, try and be a little more specific if you want people to participate in these reviews.

We were charged the first nights stay and there was nothing before purchasing that told us this. The website said “pay at the hotel” and the final payment screen said “paying today $0”
Why the hell wouldn’t it just be disclosed here that we will be charged the first night fee.

Horrid, it’s just like all the others now, why cant you put it back the way it used to be.