Booked accommodation only to receive an email later in the day from the accommodation provider to say there was no accommodation available and that I would have to contact Wotif. When I contacted I’ve been told 5-7 business days for a refund for something that was an error on your behalf’s not mine.
March 27, 2018add in searchable options for hotels. quite pathetic that i cant search for a hotel with certain features within the ios app. for example, hotels with pools. i now use other apps to search and book. wotif is my last resort.
March 27, 2018Not happy as the price first shown was not applicable to the days that I needed plus there were additional costs fo car parking so what should have cost $238 ended up costing over $350.
March 26, 2018Poor clicking through and scrolling hard to understand read the hotel im booking and what the price is
March 23, 2018I have not received any confirmation of my booking
March 23, 2018The online experience was easy to use and well designed.
However when the email conformation came I notice that I had made a mistake and booked for 2 people not 4. I sent a reply email to correct this but I still have not heard back about the correction
i didnt get a confirmation text or email. I contacted the hotel to double check that I had a booking and they had no record of it.
March 23, 2018Still waiting to receive my confirmation. I hope the hotel has the booking when I arrive tonight
March 22, 2018Rang on Monday and was told email would be sent confirming bookings, still nothing.
March 21, 2018No confirmation e mail to my e mail. Had to confirm w accomm
March 21, 2018
