Wotif Reviews

pressed the wrong button on passengers name put wrong name rang wotif straight away couldnt help me put me through to jetstar to let them know what they charged me another $120 not happy

When we arrived at the hotel, the booking was not on their file. We had to wait for them to figure out where it was. I’m unsure who’s at fault here but it wasn’t pleasant.

I have just been informed that the room I booked at the OXLEY MOTOR INN has only a king size bed in it, I booked a twin room with two beds in it. The two gentlemen who are travelling down for a meeting and who are supposed to be sharing this room are NOT homosexuals and will NOT be sharing a bed. Please cancel this booking immediately, and see if you can come up with a motel with the room configuration I asked for.

I was surprised and disappointed that when I cancelled a previous booking with another service (booking.com) and booked a new place through Wotif, my credit card was immeadiately charged with the full amount even though I am not traveling till August and you advertised that there was no cancellation fee if notified before July. Booking.com do not take your money and you pay when you arrive. I am now paying interest on my Visa card when I had budgeted to have the full amount before I go on holiday in late August.

If I don’t respond to the first request for feedback on a hotel stay doubt email me again about it. The persistent spam is very irritating and would make me consider other booking sites in future.

Was disappointed that full funds for accommodation were taken from my account rather than a deposit to secure booking and payment made at end of stay (which isn’t until july). Was quite frustrated at this as my account was then overdrawn. Other sites that I have used only secure a deposit or only need a credit card to secure the booking and payment is always made at the end of stay.

I am not sure whether it was wotif or not but it was scary because I had to put in my details repeatedly and was not sure at the end whether I have been charged 5 times or not.
Otherwise it was fine

It was less then average unfortunately. The room we got wasn’t really city view. There was a big officer building blocking our view. The reception got a lot of the costs wrong when we discharged our selves. For example, the laundry was added to our bill plus we were charged extra for breakfast. The room was outdated. I wasn’t very happy with my stay unfortunately. The staff were good but everything else wasn’t.

Disappointed the confirmation email said I could check in until midnight however when I got there at 8:30pm was informed that they don’t allow check in after 6pm. Thankfully they let us check in but poor form from Wotif.

I went through Trip Advisor looking for hotels in Japan. I have used this service on numerous occasions and been directed to Services such as Wotif. I have never used Wotif before to book a Hotel, I have used other companies such as Bookings.com and Hotels Combined. When I have used these companies to book it has always been “Book now Pay later”. So I assumed that Wotif was the same, more fool me. I made the booking then discovered that the $981 had been debited from my account. I was not expecting this to happen and as a result future direct debits from my account will be affected. I have requested a refund from Wotif and they are refunding the money, but it will take 5-7 days.