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Customer Experience Rating
2/ 5

There was no information on accessible rooms nor availability. I booked and paid noting in the comments that I wanted an accessible room. I rang motel only to find that the only accessible rooms were 3 times the cost!! Not happy.

Customer Experience Rating
2/ 5

For starters – my Hotel Booking Itinerary# was 7334529552740 – not 1278792164398.
Booking was made at 3:45 on 5th March 2018 – not 04-Mar-18
Type of Booking: Hotel Booking
Certainly confusing to me?

Customer Experience Rating
2/ 5

The site continued to drop out during searches and during payement

Customer Experience Rating
2/ 5

I found it very inconvenient that the phone numbers were bogus and did not have valid phone numbers.

The Hotel has confirmed the reservation but my credit card was billed a different amount than the Wotif Invoice and there was no notice from Wotif about this change which made me feel insecure that my reservation was confirmed by the Hotel. This required me to search to contact the Hotel and then feel suspicious that I would be billed a second time by Wotif which I hope will not happen
despite that the amount billed was less than the invoiced amount. IF you are