Wotif Reviews

The booking had not arrived by the time I arrived at the accommodation and the room availability would have meant that we would have had to move after the first night.

Somewhere during booking our desire to book for 4 adults was changed to 2. I booked the accommodation (which sleeps 4) to ensure we got the accommodation we wanted & immediately sent a message to include the extra 2 adults. So far I haven’t received a reply.

I booked a room for 3 people and was told on arrival that I had only got a room for 2 people and then needed to pay extra on arrival for a bigger room. NOT HAPPY

Following a phone conversation with Deepak, a wotif employee, on 17th September, 2018, I received a confirmation emai that same date,for 4 nights accommodation at Imperial Hotel, Coonabarabran, N.S.W., AUSTRALIA for 2 people from 15th-19th October, 2018.The confirmation number being EXP-950639257, the itinerary number 7314319763169. On 3rd October, 2018, I contacted the Imperial Hotel directly and they had no record of the wotif booking. According to the staff member that I spoke to, there has been problems with double booking with online companies such as wotif. Fortunately I phoned when I did as our room was not booked. I have subsequently booked directly with the hotel, so would you kindly remove my wotif booking so as I don’t have money taken from my account by wotif for this booking. Kind regards, Jan Fuller

No comment

Service was ok. Room was not very clean. Building is pretty old and everything felt as if falling apart. Lady at the reception was nice.

I am still waiting for a return call to confirm the change in dates

I have not received a confirmation email.

I can’t sign in.

You don’t have a contact phone number.

I can not contact you.

I haven’t received email confirmation of my booking yet. The funds have been debited from my bank account.

I booked seven nights at a Fiji resort next year and opted to pay a one-night deposit and the balance on arrival. It is now two days later and the deposit has not yet been deducted from my credit card. This suggests that Wotif may have passed my details on to the resort rather than charging me directly and it makes me nervous due to the additional risk of credit card fraud. I’ve used Wotif for many years but may stop doing so if they don’t charge me directly.