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Customer Experience Rating
2/ 5

Average…

Customer Experience Rating
2/ 5

Disappointed that I had to book a car rental separately from another online company. When I tried to book a car rental and flights with Wotif, no car was available. Yet I could book through another company

Customer Experience Rating
2/ 5

Was supposed to get 8% discount but there was nowhere to add the code,

Customer Experience Rating
2/ 5

Easy to book however once complete my booking wasn’t automatically emailed to me

Customer Experience Rating
2/ 5

Your website declined my payment twice and was successful on the third attempt. However, I was still charged 3 times. Yes I get the money back but it is an inconvenience to have to wait for up to 7 days for that to happen.

Customer Experience Rating
2/ 5

The level of discount did not match your overblown promotion of the product

Customer Experience Rating
2/ 5

The hotel I booked with contacted me to inform me that they had no vacancies.

Customer Experience Rating
2/ 5

The search did not much my request I.e. it does not take into account children and children’s bedding needs.

Customer Experience Rating
2/ 5

Your service is not very good as we are still awaiting confirmation of our booking and your reference number above is totally different to the one we got when we booked.

Customer Experience Rating
2/ 5

I hap a pop up offering a discount (BOOKNOW) but there was no ability to enter the code when booking and I did not receive the 8% discount