Wotif Reviews

Ensure that all details of the deal are included in the reservation eg breakfast included.

It was easy to book, but not easy to cancel the booking. I am annoyed because I don’t know whether my cancelation has gone through, and because the promised contact from Wotif has not occurred.

Make it easier to cancel a booking and stop dates from changing while searching which creates the reason for canceling the booking in the first place.
I almost gave up in frustration at trying to cancel the booking or is that the idea!
So many on line services make it extremely difficult to cancel the service!

You advertised that there was 8% off when I booked my last booking on the 19/11 but there was no where to put the CODE in, which was misleading.

I booked a hotel & never got a confirmation of my booking via email so l have no record ? I do not know how 2 prove this booking & if l want 2 take up the cancellation policy offered l can’t find out how l do that?

Improve communication and provide what they advertise they offer OR reduce their prices.

I booked a Resort with Wotif recently but did not receive a confirmation email to say the room had been reserved. I checked my bank account and found the money had been sent to Wotif, however I had to contact the Resort directly for confirmation of my booking. This was frustrating and cost me time and money. I may as well have booked the Resort directly and not used Wotif.

Don’t take the full cost 6 months out from booking date. Deposit or if free cancellation then just take the money after the final date for cancellation passes. Absolutely no need to pay in full now for next May. Except you get the use of my money for 6 months

I didn’t realise that Wotif took any extra $8/night to use its services to book. That should have been made known at time of booking.

Does not have a cancellation policy like some other sites. I have to take my partner to hospital and have a $412 non refundable amount paid for a room. Bullshit.