Wotif Reviews

Booking hotel was easy, however disappointed as I had opted for ‘reserve now, pay later’ and it still took my money

I’m yet to work out an answer

Don’t lie to customers

Unreal. A great services cheers to all Jason taylor

When making contact to discuss a concern about my accommodation I was put in touch with 3 different people. I was disconnected when I was speaking to booking services and then when I messaged again the person said, after taking their time to read my previous messages, they had no idea why I was getting in touch. I still haven’t had my concerns resolved

Wotif sent out a email saying thanks for joining but never sent out my conformation or receipt of payment only knew by checking my bank account. Advertising was poor as we ended up with a disability wheel chair access. Had to kneel down to shower. Attacked by heaps of mosquitoes. So not impressed first time with WOYIF

Cheap price. Room was not the cleaness. Hair in bathroom, sink dirty. TV reception was weak. You get what you pay for.

The policy says we can cancel flight before 12 hours I contacted wotif was disappointed when they couldn’t cancel my return ticket because I was within the timeframe.

When I booked the accommodation. The price billed was more than the amount shown. This could have been because I had not then joined although I did as part of the transaction. Spoke to Amr in the chat who assisted in cancelling the reservation, but didn’t really acknowledge or assist with the situation.

Not necessarily Wotif’s fault but I was charged $128 by you and then charged the same amount by the motel for one night. I cannot get any satisfaction from the motel in attempting to obtain a refund from them, mainly because of a language barrier. They are perhaps Vietnamese or from some other country in that region.