Hi, I have paid for my return flight to London in August but have not received an email confirmation. Would it be possible to have this re sent? The money has been taken out of my account. Thank you!
June 23, 2019I made a mistake with my booking and selected July instead of June. I was on the phone to the help line within 5 minutes to explain my error and the end result was $300 up in smoke. I thought an honest error may have been looked at. I guess it was my own fault but very disappointed.
June 21, 2019You never seem to provide a tax invoice. Always hard to get. Should be automatically provided without the customer having to chase it up.
June 20, 2019I was not able to cancel the booking
June 19, 2019I booked for June 20 and 21, 2019. When I read the itinerary I was booked for June 15 and 16, 2019.
I have solved the booking myself for above dates and won’t be booking with watif in the future. Neither will I recommend the site.
June 19, 2019Price kept changing as we were booking. My friend was booking at the same time as me both of us using our phones to book and she got it cheaper than I did
June 17, 2019I was informed that I just needed to provide a credit card number with the booking and that it will not be swiped until I arrive at the hotel.
This was not the case. My bank informed me that the card was swiped with that booking.
I placed an order on the site as the room rate for the Novotel South Wharf was very competitive, however, when I completed the order, I was billed a far higher rate.
$179.00 advertised, vs $263.20 billed.
I would like this to be rectified to the original amount please.
Hotel overview :
Novotel Melbourne South Wharf
7 Convention Centre Place, South Wharf, VIC, 3006 Australia
View hotel
Map and directions
Reservation dates
15 Jun 2019 – 16 Jun 2019
Itinerary #
7441137590417
Maybe if we could actually get an answer when requested a change of booking with waldorf apartments in nov. Hotel needs to improve their service to customer and you people as well . You have tried but get no answer either very poor service wouldnt reccomend them or book there again .
June 9, 2019Booking option including breakfast is a HOAX. I paid an extra $17 and got a little pack of cornflakes.
Go for the basic booking but you’ll need to get a hot brekky somewhere else.
June 6, 2019
