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Customer Experience Rating
4/ 5

From the start it was a fast and effective booking no problems at all

Customer Experience Rating
4/ 5

Worked well for s

Customer Experience Rating
4/ 5

First time user. Found site easy to navigate and happy with rate. Will look to use it again.

Customer Experience Rating
4/ 5

Quick response and resolution of issue. Easy booking process

Customer Experience Rating
4/ 5

Very easy to find and make booking & quick confirmation of booking late on a Friday evening

Customer Experience Rating
4/ 5

Always happy using wotif as i can pay online to make check in less hassles & if I’m short on that currencies cash it’s handy

Customer Experience Rating
4/ 5

Hi this is the first time I’ve booked flights and am happy with the user friendly website. I was expecting to receive an email with the ticket information etc. It advises I can choose my seats but have to contact the airline to do this. To log into the Virgin website it is asking for a booking number. My credit card is only showing as an authorisation only. Just wanting to find out when will the authorisation go through that confirms things? Will I get an email with the complete ticket information and what is the Virgin booking number used to book my seats? Thanks for your help.

Customer Experience Rating
4/ 5

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Customer Experience Rating
4/ 5

Service is quick and easy to use

Customer Experience Rating
4/ 5

Very pleased with booking and recommendations of accommodations.