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Customer Experience Rating
4/ 5

Responsive and reliable, good search function

Customer Experience Rating
4/ 5

Great

Customer Experience Rating
4/ 5

Good service

Customer Experience Rating
4/ 5

The Wotif site makes it very easy to book online, with a huge variety of properties around the word.

Customer Experience Rating
4/ 5

Definitely use wotif again, very simple process and love the trips summary in the app

Customer Experience Rating
4/ 5

Ease of booking , good range of hotels

Customer Experience Rating
4/ 5

I booked on-line my accommodation with Wotif because I wanted to deal with a reputable company that could secure the accommodation I needed for my holiday. However apparently at the same time someone else was also booking the same room. Our booking dates and their booking dates ended up overlapping by one day. Even though we had the dates prior to the the other party, we were asked to give up our room on the last night of our holiday and move to a different room. Even though this was handled professionally and the Wotif staff were very helpful, I still felt disappointed that the booking system would allow this to occur. This glitch probably needs to be looked into.

Customer Experience Rating
4/ 5

Efficient and yes

Customer Experience Rating
4/ 5

It was fine thanks. Personally I’d always prefer to deal directly with the accommodation provider, but Wotif worked in this instance.

Customer Experience Rating
4/ 5

Relatively quick and easy, not too many clicks to get the booking made.