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Customer Experience Rating
4/ 5

The person on the phone was very detailed

Customer Experience Rating
4/ 5

A user friendly website to use, showing many varied types of accommodation, in all locations

Customer Experience Rating
4/ 5

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Customer Experience Rating
4/ 5

Look, I have used Wotif before, esp. for international flights. What impressed me this time was a $30+ saving by booking with you.
Because of a hitch in your booking process, that seemed not to accept one of two persons booking buying checked baggage, I swapped onto a competitor’s system. Same flight, almost same price, same everything. Got it all done up to the last step, and I saw that there were 2 extra fees added on, total some $32. So I stopped, thought, and went back to Wotif.
Noticed that although the system was saying ‘cannot process the checked baggage request’ the running total against the booking HAD added it. So I continued – and bought the tickets – because Wotif only added less than $2 for fees etc.
Well done!

Customer Experience Rating
4/ 5

Very quick and easy booking service

Customer Experience Rating
4/ 5

Good prices.Easy to use.Plain talk

Customer Experience Rating
4/ 5

Wotif makes it easy to plan and budget for your holiday

Customer Experience Rating
4/ 5

Easy to use and cheaper than other sites

Customer Experience Rating
4/ 5

easy to use page to book accommodation, stated that would take a booking deposit for accommodation which is okay, however didnt say how much that deposit would be, that was a tad disappointing otherwise would have given 5 star rating 7345509616433

Customer Experience Rating
4/ 5

Website was much like all the other websites listing accommodation. It was clear and easy to use. I had no problems with it, but would not recommend it over any of the others.