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Customer Experience Rating
4/ 5

somehow my credit card details got stuffed up.
Oe number of the first block was missed which caused all the other blocks to concertina.
No problems fixed with the property

Customer Experience Rating
4/ 5

Service was prompt and a satisfactory response to your computer glitch which altered my dates.

Customer Experience Rating
4/ 5

I found wotif easy to use and quick response time

Customer Experience Rating
4/ 5

easy to navigate through the web site

Customer Experience Rating
4/ 5

Easy

Customer Experience Rating
4/ 5

The booking process was very easy, just would have been nice if I could check out a pic of the room I’d booked first but that’s not Wotifs fault, I’d say the hotel itself didn’t enable that

Customer Experience Rating
4/ 5

Wotif’s website is easy to navigate and seems to have been designed from a customer’s perspective.

Customer Experience Rating
4/ 5

Good website easy to use

Customer Experience Rating
4/ 5

Customer Experience Rating
4/ 5

Wotif should have either more information on the hotel offer or request the hotel to respond to the email we sent. We asked a few questions to the hotel via Wotif but yet to receive any reply.