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Customer Experience Rating
4/ 5

It was easy to do and went well til I realised I’d stuffed up my flight home but all fixed now

Customer Experience Rating
4/ 5

Yes, I would buy from them again.

Customer Experience Rating
4/ 5

Ease of booking meant a quick transaction.

Customer Experience Rating
4/ 5

Yes

Customer Experience Rating
4/ 5

Good selection of motels, Good pricing system. Easy transaction, Great to deal with.

Customer Experience Rating
4/ 5

I am happy with the customer service I received when called Wotif support.
I was told all rules first but then resolved the issue since I was insistent with my problem.

Customer Experience Rating
4/ 5

Good service but I dont like how it provides it search results of accommodation as it doesn’t provide enough information to enable an immediate selection to be made. It appears that the capacity to include particular features when undertaking a search has been lost.

Customer Experience Rating
4/ 5

Most things well, however I cannot understand the $0 deduction from a credit account and how Wotif deals with a $0 payment that is declined, happened recently due to my barring international credit card payments, it raises uncertainty over a booking.

Customer Experience Rating
4/ 5

Easy & prompt bookings

Customer Experience Rating
4/ 5

(I don’t give “perfect scores”!)
The booking procedure and processing time was most acceptable. My experiences with Wotif have all been positive which is why I return!