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Customer Experience Rating
4/ 5

Everything was easy to follow

Customer Experience Rating
4/ 5

Great service

Customer Experience Rating
4/ 5

Online booking/ordering services are never completely satisfactory. They are cumbersome and try to take one somewhere other than one wants to go. They use American dating which can lead to mistakes. Final prices are often different from quoted prices. If something goes wrong getting help is a nightmare. Wotif is probably better than average but software systems generally need to be made more user friendly.

Customer Experience Rating
4/ 5

Wotif is an easy website to use when looking for a hotel. Especially when you have never done it before and had no idea what you were doing. Nice and easy and cheap, will more than likely be using it again for my next holiday

Customer Experience Rating
4/ 5

Good service with easy transaction

Customer Experience Rating
4/ 5

Good online service.

Customer Experience Rating
4/ 5

Great site that is easy to navigate. Flexible options.
I really miss the specials you used to have on a specific hotel/unit/ apartment for a limited time. Haven’t seen one for ages….. I often took advantage of these great specials.

Customer Experience Rating
4/ 5

会推荐给别人,也会再次预定。唯一觉得可以在改善的是,每次选酒店时,如果可以显示此酒店距离我所选地区的中心位置有多远就更好了。

Customer Experience Rating
4/ 5

this is good if there is no variations to make for the booking

Customer Experience Rating
4/ 5

It just works!