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Customer Experience Rating
4/ 5

Lots of hotels to choose from but the thing I don’t love is the fact that they send emails with a code that you can use for a discount but there’s no place to add the discount on your way to the checkout. Seems disingenuous.

Customer Experience Rating
4/ 5

Just got it first go.

Customer Experience Rating
4/ 5

great service ,quick and easy to follow ,v happy

Customer Experience Rating
4/ 5

It was a very fast service

Customer Experience Rating
4/ 5

Very easy website to use and booking process was easy

Customer Experience Rating
4/ 5

The app and website are good. But what really annoys me, is that I always seem to get “offers” just after I book. The “mates rates” are on hotels I wouldn’t normally use. So the marketing is annoying rather than incentivising. I would suggest a loyalty scheme of points accumulation that could be converted into $$ discounts off ANY booking would be a much better idea.

Customer Experience Rating
4/ 5

Great cheap motel needed for late night flight in

Customer Experience Rating
4/ 5

Booking was easy

Customer Experience Rating
4/ 5

It was very user friendly and simple from start to finish.

Customer Experience Rating
4/ 5

Booking was very fast and easy.