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Customer Experience Rating
4/ 5

Wotif could make a large family room selection criteria to make it easier – I have 5 kids and it is hard to select an economic room that suits

Customer Experience Rating
4/ 5

Website worked okay

Customer Experience Rating
4/ 5

Good efficient comprehensive

Customer Experience Rating
4/ 5

Quick and Good.

Customer Experience Rating
4/ 5

Easy to navigate and the MAP options is handy

Customer Experience Rating
4/ 5

I booked a hotel for 2A+1c but the hotel sent me an email after booking stating there was only one king sized bed , our 16 yo son can hardly share that so I have had to rearrange booking but it was strange for person 296 added a child cost 40 to 50 more but no extra bedding for child

Customer Experience Rating
4/ 5

Easy to book accom

Customer Experience Rating
4/ 5

The system did not give me the best available price at all time.

Customer Experience Rating
4/ 5

Ease of booking hotel. A suggestion for improvement: We first booked a flights + car hire + hotel package for Melbourne. Subsequently, we made 2 separate hotel bookings for the outskirts of Melbourne. It would be good to be able to have all 3 bookings made under 1 booking!

Customer Experience Rating
4/ 5

Have a wide variety of motel options for us to choose from