Wotif Reviews

Made two recent air bookings on Wotif – one great – no problems.
The other one: no conf. email came, so I was puzzled. That is unusual. Had no booking ref. – needed for check in. So I called the 1800 no for help.
Very efficient – sent the necessary document, with the booking ref. – and much detail…
BUT I notice that no-where does it use the term booking CONFIRMED, and it doesn’t state the price paid (as did the other one).
I rang the 1800 no. again, and she assured my the flight (tomorrow) was all in order, and confirmed the charge to the card account used

So OK! But why were those two details omitted? Has policy changed?

I STILL LIKE WOTIF BECAUSE IT CHARGES LOW OR NO ‘SERVICE’ FEES – COMPARED TO A MAJOR COMPETITOR!

Fairly easy to use site, confirmation on bookings very fast.
Not sure why accommodation that is shown as SOLD OUT is listed during a search, this is a waste of time!

Good website and no issues. Well done.

The wotif website has freedom to book and cancel the reservations with ease.
Wotif is reliable.

Easy to understand and go through the process. The only problem was that the confirmation email had one of flight sectors on the wrong date; that date didn’t match the correct date on the itinerary behind it. The person in the contact center was helpful but couldn’t see the problem on his screen.

Quick response

Easy to use and all the info I needed.

Pro …clear details of accommodation, although we have stayed there before….

Con,however …(unless I missed it.).was that there did not seem to be anywhere on your site for me to be more specific about our apartment ..ie. to request an upper floor away from the noise of the street.

Easy to book

Ease of locating available accommodation close to vicinity of the venue.