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Customer Experience Rating
4/ 5

Quality service and Satisfaction. But the processing of refunds needs looking at in today’s modern age you would think that refunds would be processed within 24 hours not 15 days.

Customer Experience Rating
4/ 5

After receiving an unexpected International Taxation Fee on my bank account, without previous notice. No I will not be knowingly using your services again as it was sneaky and underhanded.
Although the fee was only $1.56 “not the end of the world” still not appreciated as it is an Australian company HQ Queensland

Customer Experience Rating
4/ 5

The friendly team always has you at their best interests and the support was great for finding my way around the site.

Customer Experience Rating
4/ 5

It meet my requirements

Customer Experience Rating
4/ 5

It is fairly clear but could be grouped in a more logical way. The reviews are what I care about and they are not that easy to find.

Customer Experience Rating
4/ 5

Great service and value for the money.. we will definitely be coming back!

Customer Experience Rating
4/ 5

I made 2 bookings and only received 1 confirmation email.

Customer Experience Rating
4/ 5

Easy to use and saved me money although should suggest to log in or open account before getting results as members get discounts but it doesn’t make that clear

Customer Experience Rating
4/ 5

Identified a range of hotels in the area of choice

Customer Experience Rating
4/ 5

Good to use.