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Customer Experience Rating
4/ 5

The site gave good results and fast service.

Customer Experience Rating
4/ 5

like the site it is easy for me to check accommodation and book. I’m not a good search but this site easy to use and check for me.

Customer Experience Rating
4/ 5

I think the online service is great, however, I just saw a segment on our local current affairs show, which showed small family owned hotels are being shafted by online booking companies. Its not fair to do that sort of thing to small business, and in future I will probably book direct with the property I want to stay at.

Customer Experience Rating
4/ 5

They were helpful

Customer Experience Rating
4/ 5

Just the ease of using their website

Customer Experience Rating
4/ 5

Remedied my inadvertent mistake with concern and thorough checking of details. Lovely person who answered and completed request, easily understood.

Customer Experience Rating
4/ 5

easy to navigate. Was made aware of a problem with credit card and a warning about sharing info on the card on line. So I thought that was good. I contacted the hotel as suggested and solved the problem.

Customer Experience Rating
4/ 5

Happy quick

Customer Experience Rating
4/ 5

Very good service, l have used Wotif on numerous occassions

Customer Experience Rating
4/ 5

Your service was good and I uncounted no problems with the booking, it was a shame the hotel was not up to the standard I expected.