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Customer Experience Rating
4/ 5

Fine, all good. What I would expect.

Customer Experience Rating
4/ 5

Good service a little bit ocd about Covid but I guess it made me feel a lot better knowing that everything was extremely clean. The tv didn’t work for picture though and the heater would shut off and when it restarted it sounded as if the door was being opened. Also quite noisy to wake. Smoking outside is normal but I noticed that there’s nice signs saying no butts in the garden however there isn’t 1 ash tray to be seen

Customer Experience Rating
4/ 5

I didn’t have any real problem

Customer Experience Rating
4/ 5

A good site that is easy to use with no fuss other than the silly questions required on this survey.

Customer Experience Rating
4/ 5

Was good but would have preferred and email back with receipt – not just a text.

Customer Experience Rating
4/ 5

Always recommend and they are my go to booking app

Customer Experience Rating
4/ 5

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Customer Experience Rating
4/ 5

Easy to find the location of hotels and photos help to make decisions. Wish I can find what the differences of room choices are quicker.

Customer Experience Rating
4/ 5

While mostly easy to use and simple to finalise the booking, after looking at a hotel I did not like how it was then moved to first position on the list and the rest of the list reorganised?

Customer Experience Rating
4/ 5

Easy to use site. Lots of places to choose from. We where here to attend a funeral, so was looking for a motel situated near where we needed to be.