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Customer Experience Rating
4/ 5

Pretty easy booking system with clear details on the hotel and inclusions of the stay. Using the app was just as easy as using the website.

Customer Experience Rating
4/ 5

Great customer service had an enjoyable stay

Customer Experience Rating
4/ 5

Good platform booking service, easy to use, immediate confirmation.

Customer Experience Rating
4/ 5

Great website, easy to use.

Customer Experience Rating
4/ 5

Good enough

Customer Experience Rating
4/ 5

Never used before so for the first time I found that I would use it again if the need arises when looking for accommodation. I did find that getting a print of the itinerary was somewhat hard, as when I clicked on see my itinerary it took me to places to see around the area.

Customer Experience Rating
4/ 5

Convenient and easy process

Customer Experience Rating
4/ 5

Easy navigation, easy to understand

Customer Experience Rating
4/ 5

Great range of properties and prices in all locations. Some property details need to be updated as well as the photos, however majority of properties are as described. Great options with packages and deals. Great customer service team who always try their best to give the best outcome in changing dates or cancelling bookings.

Customer Experience Rating
4/ 5

Wotif have been efficient. However, whilst we have received booking confirmation and on-line tickets from Jetstar, we have heard nothing from Virgin – Flight 27/9/22, Confirmation WEAPJQ (Virgin), Booking ID 6L66T6.
Should we receive on-line tickets from them?
Itinery 72371569576818 Thank you.